// features
DeskAI classifies, prioritizes, and routes every incoming ticket using LLMs trained on your specific environment. Your team opens the queue and sees only what needs human attention.
Runs on any Linux server, VM, or container. No SaaS lock-in, no outbound data, no compliance gymnastics.
Every closed ticket feeds your knowledge base. The AI surfaces the right article at the right moment, cutting repeat tickets by half.
Real-time assignment, SLA countdowns, and escalation rules. No more "I thought you had that one."
MTTR by category, SLA compliance by team, ticket volume trends. Built for people who need to justify headcount, not just feel busy.
Forward it@yourcompany.com to DeskAI or use the built-in portal. Both routes land in the same queue with full AI triage applied.
// about
Deskyon was founded by IT practitioners who spent years wrestling with helpdesks designed for enterprise departments of 200. We built DeskAI for the 2-to-10-person teams that actually hold the infrastructure together.
We believe that AI in IT tools shouldn't be a premium add-on or a chatbot bolted onto a 2008-era ticket form. It should be the foundation — triaging, routing, learning, and quietly making your whole operation faster from day one.
// pricing
Pricing coming soon. Lock in early-access rates by registering now.
For small IT teams trialing AI-powered helpdesk.
The full DeskAI platform for growing IT teams.
For larger organizations with advanced requirements.
All prices are placeholders. Final pricing will be announced at launch.
// testimonials
"We cut average ticket resolution time in half within two weeks. The AI triage alone paid for itself. Our team went from dreading Monday morning queues to being ahead of them."
// blog
// get started
DeskAI is live and ready. Sign in to your dashboard, or contact us to get your team set up. No sales call, no credit card required to get started.